Tier Certification Operational Sustainability
Uptime Institute's Tier Certification of Operational Sustainability (TCOS) provides Tier Certified data center owners, operators, and managers with the prioritized behaviors and risks intrinsic to data center operations and serves as an essential guide for effective and efficient operations.
Have a production data center that is not Tier Certified? A similar operational validation is available for non-Tier Certified data centers with our Management and Operations Stamp of Approval which can be seen here.
"Uptime Institute provided us with the vision to achieve best in class standards. With their partnership, İşbank attained the first Uptime Institute Tier IV constructed facility certification in Turkey for its state-of-the-art 38,500 square meter data center in Istanbul along with recognition for excellence for infrastructure and sustainable operations."
Önder Ayan, Data Center Manager, İşbank Turkey
“Una de las cosas que hemos aprendido al estudiar Tier IV en todo el mundo es que no tiene que debe tener un costo excesivo para usted. Como un ejemplo simple, para B2 instalamos y diseñamos las tuberías de agua afuera del edificio, liberando varias filas de bastidores adicionales. Al colocar las tuberías afuera de la estructura, obtuvimos una gran resistencia a las filtraciones de forma predeterminada”.
Jeff Van Zetten, Head Of Engineering & Design, NEXTDC
Leading Companies Choose Tier Standard: Operational Sustainability
CLIENT STORY
Turkish İşbank pursued the Tier IV operational sustainability certification for its 38,500 square meter data center in Istanbul to achieve higher standards.
CLIENT STORY
Data center operator NEXTDC saw Tier Certification as an opportunity to confirm the exceptional resilience of their critical infrastructure.
Questions about Tier Certification for Operations?
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Protecting Your Data Center Assets from the #1 Cause of Unplanned Downtime
Human error is responsible for a majority of all data center incidents. In fact, bad operational practices are 500x more likely to negatively impact a data center than any other cause. The Tier Certification of Data Center Operational Sustainability is a holistic assessment of staffing and organization practices, maintenance and operations activities, and management and planning - aligned with business objectives of risk reduction, reduced downtime and operational efficiency.
Establish Consistency Across Your Portfolio
Driving consistency and operational excellence across a portfolio of data centers is exponentially more difficult than managing just one. Technical and organizational complexity multiplies as you move to multiple sites, regions, and countries where codes, cultures and climates differ.
Reduce Incidents of Human Error
A recent Uptime Institute analysis showed human error to blame for more than 70% of all data center outages. TCOS helps you create better process and drive collaboration to establish better communication across levels and departments, resulting in more robust procedures and consistent behaviors.
Drive Continuous Improvement
Operational excellence is in large part about maintaining discipline and consistency over time and successfully adapting to changes in the environment. In a TCOS facility, teams align their practices to make them scalable across the organization, create discipline, and a culture of continuous improvement.
Why Your Company Needs A Tier Certified Operations Program
The Tier Certification of Data Center Operational Sustainability Program helps data center owners and operators introduce consistency, reduce risk, and build a culture of continuous improvement in their critical facilities, whether they operate a single facility or manage a global portfolio.
Validating a Sustainable Data Center Operations Program
Los criterios de Operational Sustainability localizan los elementos que impactan en la disponibilidad a largo plazo de los centros de datos en tres categorías clave: Management & Operations (M&O), características de la construcción y ubicación del sitio. Estos tres elementos impactan en el potencial de rendimiento de la topología Tier de la infraestructura instalada.Aunque es cierto que muchos incidentes de los centros de datos se pueden atribuir directamente al error humano, se podrían haber mitigado antes de su impacto. These incidents, unfortunately, reflects the upstream management decisions regarding staffing levels, training, maintenance, the number and details of processes and procedures, and the overall rigor of the operation. Cada aspecto de la infraestructura del sitio y cada práctica de administración debe alinearse adecuadamente para mantener las operaciones.
Achieving Data Center Operational Excellence
El sistema de Tier Classification es el reconocido estándar global para la fiabilidad y el rendimiento de un centro de datos. Obtener la Tier Certification of Operational Sustainability garantiza que las prácticas y los procedimientos están preparados para evitar errores que pueden prevenirse, mantener la funcionalidad de la TI y respaldar la operación efectiva del sitio.El proceso de certificación garantiza que las operaciones están alineadas con los objetivos comerciales de su organización, con las expectativas de disponibilidad y con los imperativos de su misión. Because business needs change over time, all Tier Certification of Operational Sustainability awards expire and operators are encouraged to re-certify these sites based upon current business conditions. Esto no impactará en la Tier Certification of Operational Sustainability otorgada o contraída antes de esa fecha.
Tier Certification of Operational Sustainability is the third phase of Tier Certification. Tier Certification of Design Documents is the first phase, ensuring the facility design aligns with Tier Standards. Tier Certification of Constructed Facility is the second phase, verifying the constructed facility meets the Tier Standard requirements defined by the original design. Earning Tier Certification of Design Documents, followed by Tier Certification of Constructed Facility is a prerequisite to achieving the Tier Certification Operational Sustainability rating.
Key Behaviors of the Operational Sustainability Certification
Laying the blame of human error on front-line operators ignores the influence of upstream decisions, resource allocation, and organizational culture. That’s why Tier Certification of Data Center Operational Sustainability takes a holistic view that covers multiple criteria in five categories.
Planning, Coordination and Management
Assessment of documented site policies, financial processes, reference library of site and process documentation and a capacity management plan.
Personal y organización
Assessment of staffing plan and processes, documentation of qualifications by role and documentation around organizational charts and escalation paths.
Capacitación
Assessment of staff training plans around methods of procedure (MOPs) including standard operating procedures (SOPs) and emergency operations procedures (EOPs).
Condiciones Operativas
Assessment of operating set points and load management procedures in the facility.
Mantenimiento
Assessment of maintenance plans and procedures including vendor support plans, predictive and deferred maintenance, life-cycle planning for equipment and facilities and failure analysis programs.
Over 75 Facilities Worldwide Have Been Awarded the TCOS
More than 75 data centers globally have been awarded the Tier Certification of Data Center Operational Sustainability, recognizing their excellence in managing and operating critical facilities. Uptime Institute's TCOS Program allows clients to reduce risk related to human errors which account for the majority of downtime incidents, while also achieving business goals around higher resource utilization, increased efficiency and, overall operational sustainability.