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Uptime Institute is the Global Digital Infrastructure Authority. Its Tier Standard is the IT industry’s most trusted and adopted global standard for the proper design, construction, and operation of data centers – the backbone of the digital economy. For over 30 years, the company has served as the standard for data center reliability, sustainability, and efficiency, providing customers assurance that their digital infrastructure can perform at a level that is consistent with their business needs across a wide array of operating conditions. With its data center Tier Standard & Certifications, Management & Operations reviews, broad range of related risk and performance assessments, and accredited educational curriculum completed by over 10,000 data center professionals, Uptime Institute has helped thousands of companies, in over 100 countries to optimize critical IT assets while managing costs, resources, and efficiency.

Uptime Institute is headquartered in New York, NY, with main offices in London, Sao Paulo, Dubai, Riyadh, Singapore, and Taipei. For more information, please visit uptimeinstitute.com.

If you would like to be considered for future positions in one of the areas outlined above, email a cover letter and resume to [email protected].

Uptime Institute is an equal opportunity employer that provides competitive pay and benefits to its employees.

 

Current Openings
  • Network and Security Consultant - Egypt, Jordan, Lebanon

    Title: Network and Security Consultant

    Reports to: VP IT Advisory Services
    Ubicación: Egypt, Jordan, Lebanon

    Resumen

    Uptime Institute is an unbiased advisory organization focused on improving the performance, efficiency, and reliability of business-critical infrastructure through innovation, collaboration, and independent certifications. For over 30 years, the company has established industry-leading benchmarks for data center performance, resilience, sustainability, and efficiency, which provide customers assurance that their digital infrastructure can perform across a wide array of operating conditions at a level consistent with their individual business needs. Uptime Institute presta servicios a todos los accionistas responsables de la disponibilidad de los servicios de TI mediante estándares, capacitación, red de pares, consultoría y programas de premios líderes en la industria para organizaciones empresariales, operadores externos, fabricantes y proveedores. Offerings include the organization’s Tier Standard and Certifications, Management & Operations reviews, and awards, SCIRA-FSI financial sector risk assessment, and a broad range of additional risk management, as well as performance, availability, and sustainability offerings. Uptime also operates a Global Network of member companies, and our Uptime Education has taught thousands of data center training courses around the world, graduating over ninety thousand students in over one hundred countries.

    Uptime Institute, the Global Digital Infrastructure Authority® is headquartered in New York, NY, with main offices in London, São Paulo, Dubai, Riyadh, Singapore, and Taipei.

    Network and Security Consultant

    About the role:

    Our IT Consulting Services team is looking for a talented and experienced Network and Security Consultant to join our dynamic team. You will play a key role in helping our clients assess, design, implement, and maintain secure and efficient network infrastructure. You will work closely with clients to understand their unique needs and challenges and provide expert advice and solutions that drive business value.

    Responsibilities:

    • Conduct network assessments to identify potential issues and vulnerabilities.
    • Design secure network architectures.
    • Develop Zero Trust Framework and architecture that are customized to Client’s environments.
    • Develop and implement response plans and Network disaster recovery procedures.
    • Provide advice to internal and external clients on network security issues.
    • Stay up to date on the latest network security trends and technologies and provide insights to clients.
    • Prepare technical reports and documentation for clients.
    • Work independently and as part of a team to deliver projects on time and within budget.

    Qualifications:

    • Bachelor's degree in Computer Science, Information Technology, or a related field.
    • Minimum 8 years of experience working as a Network and Security Consultant or in a similar role.
    • Strong understanding of network security principles and best practices.
    • Track record of network transformation projects.
    • Experience with network security tools and methodologies, such as Splunk and SIEM.
    • Excellent communication, interpersonal, and problem-solving skills.
    • Ability to work independently and as part of a team.
    • Strong analytical and critical thinking skills.
    • Excellent written and verbal communication skills.

    Knowledge of the latest network technologies is expected, including:

    • Cloud Networking and Security solutions (AWS, Azure, GCP, etc.)
    • Expert Level Certification in Data Centre networks both traditional and SDN
    • Zero-trust security architecture
    • Secure access service edge (SASE)
    • Next generation networks such as SDN, SD- WAN and Edge.

     

  • Sales Manager - Madrid, Spain

    Title: Gerente de ventas

    Reports to: Director de Ventas
    Ubicación: Madrid, España

    Resumen

    LEET Security is the first Cybersecurity Rating Agency and manages the most reliable model to assess the level of cybersecurity implemented on services, allowing organizations to improve their preparedness and resilience and efficiently manage risks associated with supply chain.

    We are part of Uptime Institute, the Standard bearer for Digital Infrastructure performance, proprietary of the Tier Standard used in the design, construction and operations of thousands of sites in more than 114 countries.

    Position Sales/Business Development Manager

    Senior representative of the company, showing solvency in the knowledge of our solutions and their adaptation to the needs of the market.

    Participation in commercial strategy planning for the expansion of the customer base. Responsible for its execution.

    Achievement of commercial meetings to establish long term relationships of trust and generation of business opportunities.

    Identify business areas, changes, and trends in the market.

    Maintenance of a realistic pipeline to achieve the objectives established by the company.

    Hands-on involvement in all tasks associated with commercial activity: lead generation, participation in events, etc.

    Skills and experience

    • Five or more years of experience in sales of technology-related services in corporate environments, and negotiations with senior / CxO level customer contacts.
    • Proven successes in the complete development of the entire business cycle, from planning to closing.
    • University education.
    • Self-motivating, responsible, proactive, and entrepreneurial character
    • Good oral and written communication/presentation skills and interpersonal relationships.
    • Excellent use of office tools and understanding of CRM systems.
    • English level C1

    What we offer

    • Competitive salary.
    • Agile and dynamic environment, in a company with innovative high-value services.
    • Development opportunities in an environment with great international projection.

     

  • Sales Manager - Pinakes - Madrid, Spain

    Title: Sales Manager - Pinakes

    Reports to: Director de Ventas
    Ubicación: Madrid, España

    Resumen

    LEET Security is the first Cybersecurity Rating Agency and manages the most reliable model to assess the level of cybersecurity implemented on services, allowing organizations to improve their preparedness and resilience and efficiently manage risks associated with supply chain.

    We are an Uptime Institute Company, the Standard bearer for Digital Infrastructure performance, proprietary of the Tier Standard used in the design, construction and operations of thousands of sites in more than 114 countries.

    Position Customer Success/Business Development Manager in Finance Sector

    Background:

    The finance Sector is highly regulated. In 2019, the European Banking Authority published their Guidelines on Outsourcing (EBA/GL/2019/02) with obligations for the Financial Entities to carry out cybersecurity audits on their important and critical suppliers. These were followed by EIOPA and ESMA (European Insurance and Securities and Markets Authorities) with same kind of obligations. Finally, the European Commission published in diciembre de 2023, the Digital Operational Resilience Act (known as DORA) which enforces the three sectors (broadly known as Financial Entities) to carry out regular and demanding supervisory activities over their supply chain.

    LEET Security has developed a methodology to facilitate these supervisory tasks, with the involvement of most of the banks in Spain, and licensed it to the Centro de Cooperación Interbancaria (CCI), who manages it under the name of Pinakes®. Most of the banks operating in Spain have already subscribed an adherence contract with CCI, to use the results of the cybersecurity audits of service providers, carried out by accredited audit companies and uploaded in the platform, as a valid system to comply with their supervisory obligations.

    These can be met by simply asking their suppliers to go through the Pinakes® audit and register the results in the platform. See the informative page here: https://asociacioncci.es/pinakes

    However, and being a system of free usage for the banks (included with their CCI membership), the implementation of the internal procedures to request Pinakes® audit as a standard supervisory mechanism is far from being a fact.

    Objective of the position

    Foster and influence the participating entities to increase the number of service providers and audited services in the platform.

    To achieve this goal, we expect a strong interaction with the various departments in the entities with responsibility in the onboarding / contracting of service providers to achieve that these include requirements for Pinakes® rating.

    LEET Security’s objective is that these suppliers, at the request of their customers, demand our rating services to incorporate to the platform.

    Insurance sector / International deployment:

    The incorporation of the insurance sector to the Pinakes platform has been and is currently pursued by LEET Security. As insurance companies join the Pinakes® platform, it will be a clear incentive for the suppliers to be rated. This also applies to the Securities and Markets actors.

    As the regulations affect equally al the organizations for these sectors in the EU, the international extension is also an objective to be developed.

    Position:

    The successful candidate must have previous relationships with a number of professionals in financial institutions, with responsibilities in supply chain risk governance, and be able to leverage them to reach the actual decision makers who can incorporate the requirements for Pinakes rating on the onboarding/contracting processes.

    We expect long sales/customer relationship experience within the financial sector, with the ability to be fast on your feet to quickly get up to speed to acquire a strong knowledge of LEET Security rating methodology and involved regulation, as well as the ability to transmit that knowledge to generate confidence from the organizations. All the activity will be directly supported by the management of LEET Security.

    English is required at conversational level.

    What we offer:

    • Competitive salary.
    • Agile and dynamic environment, in a company with innovative high-value services.
    • Development opportunities in an environment with great international projection.

     

  • Senior IT Architect (Consulting) - Egypt, Jordan, Lebanon

    Title: Senior IT Architect (Consulting)

    Reports to: VP IT Advisory Services
    Ubicación: Egypt, Jordan, Lebanon

    Resumen

    Uptime Institute is an unbiased advisory organization focused on improving the performance, efficiency, and reliability of business-critical infrastructure through innovation, collaboration, and independent certifications. For over 30 years, the company has established industry-leading benchmarks for data center performance, resilience, sustainability, and efficiency, which provide customers assurance that their digital infrastructure can perform across a wide array of operating conditions at a level consistent with their individual business needs. Uptime Institute presta servicios a todos los accionistas responsables de la disponibilidad de los servicios de TI mediante estándares, capacitación, red de pares, consultoría y programas de premios líderes en la industria para organizaciones empresariales, operadores externos, fabricantes y proveedores. Offerings include the organization’s Tier Standard and Certifications, Management & Operations reviews, and awards, SCIRA-FSI financial sector risk assessment, and a broad range of additional risk management, as well as performance, availability, and sustainability offerings. Uptime also operates a Global Network of member companies, and our Uptime Education has taught thousands of data center training courses around the world, graduating over ninety thousand students in over one hundred countries.

    Uptime Institute, the Global Digital Infrastructure Authority® is headquartered in New York, NY, with main offices in London, São Paulo, Dubai, Riyadh, Singapore, and Taipei.

    Senior IT Architect (Consulting)

    About the role:

    We are seeking an exceptional Senior IT Architect to join our dynamic consulting team and play a pivotal role in guiding our clients' technology transformations. As a strategic thinker and hands-on expert, you will be responsible for designing and optimizing complex IT solutions that drive business agility and innovation.

    Responsibilities:

    • Lead the development of IT architectures: analyze client needs, define technology roadmaps, and design secure, scalable, and cloud-enabled solutions aligned with their business objectives.
    • Deep dive into the latest technologies: Stay ahead of the curve in emerging technologies like AI, cloud computing, and automation, and advise clients on their strategic adoption.
    • Bridge the gap between business and technology: Collaborate closely with stakeholders across business units to ensure IT solutions align with overall business goals and optimize efficiency.
    • Mentor and inspire the team: Foster a culture of innovation and knowledge sharing, guiding architects and developers in their professional growth.
    • Communicate effectively: Deliver clear and concise presentations to clients, stakeholders, and internal teams, both technical and non-technical.
    • Manage projects with finesse: Oversee IT architecture projects from inception to completion, ensuring they are delivered on time, within budget, and to the highest standards.

    Qualifications:

    • A degree in Computer Science, Information Technology, or a related field
    • 10+ years of experience as an IT Architect or in a similar leadership role
    • Proven track record of successfully designing, implementing, and managing complex IT projects.
    • Expertise in various IT technologies and domains, including:
      • IT technology stacks (VMware, Oracle, Microsoft, SAP, etc.)
      • Cloud computing (AWS, Azure, GCP)
      • Disaster Recovery and Backup systems
      • IT service management (ITSM)
      • Knowledge of switching on-premises infrastructure to a cloud
      • Knowledge of deploying IaaS, PaaS, or SaaS Cloud solutions
    • Strong understanding of industry best practices and emerging technologies
    • Exceptional communication, presentation, and interpersonal skills
    • Ability to work independently and as part of a team
    • Strategic thinking and problem-solving skills

    Bonus points for:

    • Experience in a consulting environment
    • Certifications in relevant technologies (e.g., AWS Certified Solutions Architect, Microsoft Azure Solutions Architect, VMware, Oracle, SAP, etc.)
    • Experience in leading and mentoring teams

     

  • Senior Sustainability Consultant - Americas

    Title: Senior Sustainability Consultant - Americas

    Ubicación: New York City region or Denver/Boulder area

    Resumen

    Uptime Institute is an unbiased advisory organization focused on improving the performance, efficiency, and reliability of business-critical infrastructure through innovation, collaboration, and independent certifications. For over 30 years, the company has established industry-leading benchmarks for data center performance, resilience, sustainability, and efficiency, which provide customers assurance that their digital infrastructure can perform across a wide array of operating conditions at a level consistent with their individual business needs. Uptime Institute presta servicios a todos los accionistas responsables de la disponibilidad de los servicios de TI mediante estándares, capacitación, red de pares, consultoría y programas de premios líderes en la industria para organizaciones empresariales, operadores externos, fabricantes y proveedores. Offerings include the organization’s Tier Standard and Certifications, Management & Operations reviews, and awards, SCIRA-FSI financial sector risk assessment, and a broad range of additional risk management, as well as performance, availability, and sustainability offerings. Uptime also operates a Global Network of member companies, and our Uptime Education has taught thousands of data center training courses around the world, graduating over ninety thousand students in over one hundred countries.

    Uptime Institute, the Global Digital Infrastructure Authority is headquartered in New York, NY, with main offices in London, São Paulo, Dubai, Riyadh, Singapore, and Taipei.

    Uptime Institute has unparalleled expertise in helping organizations plan, build, operate, and optimize world-class digital infrastructure. With over 2,000 projects completed globally to date, Uptime Institute has paved new ground in the exploration and implementation of programs that help organizations advance the detection and mitigation of ICT operational risk. In addition, our programs have a long history of identifying best practices for optimizing energy and other- resource consumption within resilient, reliable ICT infrastructure.

    About the role:

    We are now looking for a Senior Sustainability Consultant to deliver sustainability projects in the Americas region – to be based in the New York City region or Denver/Boulder area with the ability to travel domestically and internationally as needed.

    The successful candidate, working in conjunction with our existing experts, our Vice President of Sustainability Program Management, and CTO will be responsible for:

    • Delivering Uptime Institute’s Sustainability Assessment (currently in beta testing) on-site at client locations;
    • Assisting clients in developing their digital infrastructure sustainability and strategy plans by delivering Uptime’s Sustainability Strategy Gap Analysis (SSGA);
    • Developing and delivering custom sustainability advisory solutions to meet unique client needs as they arise; and
    • Support regional sales managers in business development meetings and by presenting at conferences.

    Experience

    This is an important role aimed at improving our clients’ IT Estate's sustainability programs across facility operations and management, IT operations and infrastructure, and cross cutting areas such as greenhouse gas emissions and water usage. An understanding of infrastructure engineering/application engineering expertise is essential. The candidate should also have a working knowledge of IT equipment and systems; improving the efficiency and productivity of the IT infrastructure and systems will be a critical part of any sustainability strategy. Uptime is looking for individuals with 5+ years of experience with data center operations, design, or management, with a focus on driving sustainability-related projects and programs.

    The successful candidate will have exposure to developing and implementing sustainability programs in global organizations, with robust knowledge of technology, architectures, and related tools. Prior business experience with sustainability programs with a specific focus on ICT is required.

    • The role holder will have detailed working knowledge of sustainability policies, trends, and regulations emerging in the IMEA region.
    • The role holder will have a deep understanding of greenhouse gas accounting, sustainability disclosure frameworks, circular economy practices, and other common standards, frameworks, and metrics used to collect and report on sustainability programs for data centers.
    • The role holder will possess first-hand knowledge of the Enterprise’s typical IT/ infrastructure estates and will have demonstrable experience working with IT management to successfully create and grow sustainability frameworks and capabilities within these organizations.
    • The role holder will have specific experience in managing and or delivering sustainability-related projects with the enterprise or service provider sector in IMEA and around the world
    • 5+ years of experience developing and delivering professional services in the data center industry.
    • The role holder will be passionate about helping the global ICT sector to reduce its environmental impact and act as a good corporate citizen.
    • Experience interacting with regional regulatory or governmental agencies' current and emerging regulatory requirements in IMEA and the rest of the world is a plus.

    Skills

    • Strong technology and/or ICT experience obtained via a career in industry or another consultancy. This includes a strong understanding of typical data center electrical and mechanical systems.
    • Fluent in verbal and written English with a preference for candidates that can also speak and write in Spanish.
    • Bachelors degree in engineering, science, and/or business.
    • Knowledge of the latest data center infrastructure technology trends, and an appreciation of the opportunities and risks they present.
    • Demonstrated ability to build effective relationships with multiple stakeholders across IT, facilities, sustainability, and compliance functions.
    • Ability to think creatively, generate innovative ideas, question the status quo at our clients’ operations, and deliver effectively against challenging objectives
    • Utilize analytical skills to identify and challenge perceived or actual conflicts between operational resilience and sustainability initiatives.
    • Self-motivated and takes initiative to ensure our clients’ needs are met while ensuring high-quality deliverables.
    • The ability to deliver bespoke and innovative approaches to make sure that our strategic legacy programs continue to evolve, maintaining our reputation as the leading expert on data center resiliency and reliability while adding a sustainability focus to our offerings.
    • First-hand experience working in an operational role, and demonstrating knowledge of relevant legislation and regulations affecting sustainability
    • Excellent oral and written communication skills
    • Strong interpersonal and leadership skills
    • Ability to work iteratively, delivering quickly and frequently to produce high-quality documents and outputs that require little to no rework.

    If you are interested, please email a cover letter and resume to: [email protected].

     

  • Senior Sustainability Consultant - Europe

    Title: Senior Sustainability Consultant - Europe

    Ubicación: Londres, Inglaterra

    Resumen

    Uptime Institute is an unbiased advisory organization focused on improving the performance, efficiency, and reliability of business-critical infrastructure through innovation, collaboration, and independent certifications. For over 30 years, the company has established industry-leading benchmarks for data center performance, resilience, sustainability, and efficiency, which provide customers assurance that their digital infrastructure can perform across a wide array of operating conditions at a level consistent with their individual business needs. Uptime Institute presta servicios a todos los accionistas responsables de la disponibilidad de los servicios de TI mediante estándares, capacitación, red de pares, consultoría y programas de premios líderes en la industria para organizaciones empresariales, operadores externos, fabricantes y proveedores. Offerings include the organization’s Tier Standard and Certifications, Management & Operations reviews, and awards, SCIRA-FSI financial sector risk assessment, and a broad range of additional risk management, as well as performance, availability, and sustainability offerings. Uptime also operates a Global Network of member companies, and our Uptime Education has taught thousands of data center training courses around the world, graduating over ninety thousand students in over one hundred countries.

    Uptime Institute, the Global Digital Infrastructure Authority® is headquartered in New York, NY, with main offices in London, São Paulo, Dubai, Riyadh, Singapore, and Taipei.

    Uptime Institute has unparalleled expertise in helping organizations plan, build, operate, and optimize world-class digital infrastructure. With over 2,000 projects completed globally to date, Uptime Institute has paved new ground in the exploration and implementation of programs that help organizations advance the detection and mitigation of ICT operational risk. In addition, our programs have a long history of identifying best practices for optimizing energy and other- resource consumption within resilient, reliable ICT infrastructure.

    About the role:

    We are now looking for a Senior Sustainability Consultant to deliver sustainability projects across Europe, to be based in London with the ability to travel domestically and internationally as needed.

    The successful candidate, working in conjunction with our existing experts, our Vice President of Sustainability Program Management, and CTO, will be responsible for:

    • Delivering Uptime Institute’s Sustainability Assessment (currently in beta testing) on-site at client locations.
    • Assisting clients in developing their digital infrastructure sustainability and strategy plans by delivering Uptime’s Sustainability Strategy Gap Analysis (SSGA).
    • Developing and delivering custom sustainability advisory solutions to meet unique client needs as they arise.
    • Support regional sales managers in business development meetings and by presenting at conferences.

    Experience

    This is an important role aimed at improving our clients’ IT Estate's sustainability programs across facility operations and management, IT operations and infrastructure, and cross cutting areas such as greenhouse gas emissions and water usage. An understanding of infrastructure engineering/application engineering expertise is essential. The candidate should also have a working knowledge of IT equipment and systems; improving the efficiency and productivity of the IT infrastructure and systems will be a critical part of any sustainability strategy. Uptime is looking for individuals with 5+ years of experience with data center operations, design, or management, with a focus on driving sustainability-related projects and programs.

    The successful candidate, working in conjunction with our existing experts, our Vice President of Sustainability Program Management, and CTO, will be responsible for:

    • The role holder will have detailed working knowledge of the European/Global regulatory environment governing energy, procurement, management, water, greenhouse gas emissions, and circular economy and sustainability topic areas. This includes the European Energy Efficiency Directive, European Code of Conduct for Energy Efficiency in Data Centers, and other current and emerging regulatory requirements.
    • The role holder will have a deep understanding of greenhouse gas accounting, sustainability disclosure frameworks, circular economy practices, and other common standards, frameworks, and metrics used to collect and report on sustainability programs for data centers.
    • The role holder will possess first-hand knowledge of the Enterprise’s typical IT/ infrastructure estates and will have demonstrable experience working with IT management to successfully create and grow sustainability frameworks and capabilities within these organizations.
    • The role holder will have specific experience in managing and/or delivering sustainability-related projects with the enterprise or service provider sector in Europe and around the world.
    • Experience developing and delivering professional services in the data center industry is a plus.
    • Knowledge of European energy and renewable energy markets.
    • The role holder will be passionate about helping the global ICT sector to reduce its environmental impact and act as a good corporate citizen.
    • Experience interacting with regional regulatory or governmental agencies is a plus.

    Skills

    • Strong technology and/or ICT experience obtained via a career in industry or another consultancy. This includes a strong understanding of typical data center electrical and mechanical systems.
    • Fluent in verbal and written English plus at least one other language; French, Spanish, or German.
    • Bachelors degree in engineering, science, and/or business.
    • Knowledge of the latest data center infrastructure technology trends, and an appreciation of the opportunities and risks they present.
    • Demonstrated ability to build effective relationships with multiple stakeholders across IT, facilities, sustainability, and compliance functions.
    • Ability to think creatively, generate innovative ideas, question the status quo at our client’s operations, and deliver effectively against challenging objectives.
    • Utilize analytical skills to identify and challenge perceived or actual conflicts between operational resilience and sustainability initiatives.
    • Self-motivated and takes initiative to ensure our clients’ needs are met while ensuring high-quality deliverables.
    • The ability to deliver bespoke and innovative approaches to make sure that our strategic legacy programs continue to evolve, maintaining our reputation as the leading expert on data center resiliency and reliability while adding a sustainability focus to our offerings.
    • First-hand experience working in an operational role and demonstrating knowledge of relevant legislation and regulation affecting sustainability.
    • Excellent oral and written communication skills.
    • Strong interpersonal and leadership skills.
    • Ability to work iteratively, delivering quickly and frequently to produce high-quality documents and outputs that require little to no rework.

    If you are interested, please email a cover letter and resume to: [email protected].

     

  • Senior Sustainability Consultant - IMEA

    Title: Senior Sustainability Consultant - IMEA

    Ubicación: Riyadh or Dubai

    Resumen

    Uptime Institute is an unbiased advisory organization focused on improving the performance, efficiency, and reliability of business-critical infrastructure through innovation, collaboration, and independent certifications. For over 30 years, the company has established industry-leading benchmarks for data center performance, resilience, sustainability, and efficiency, which provide customers assurance that their digital infrastructure can perform across a wide array of operating conditions at a level consistent with their individual business needs. Uptime Institute presta servicios a todos los accionistas responsables de la disponibilidad de los servicios de TI mediante estándares, capacitación, red de pares, consultoría y programas de premios líderes en la industria para organizaciones empresariales, operadores externos, fabricantes y proveedores. Offerings include the organization’s Tier Standard and Certifications, Management & Operations reviews, and awards, SCIRA-FSI financial sector risk assessment, and a broad range of additional risk management, as well as performance, availability, and sustainability offerings. Uptime also operates a Global Network of member companies, and our Uptime Education has taught thousands of data center training courses around the world, graduating over ninety thousand students in over one hundred countries.

    Uptime Institute, the Global Digital Infrastructure Authority® is headquartered in New York, NY, with main offices in London, São Paulo, Dubai, Riyadh, Singapore, and Taipei.

    Uptime Institute has unparalleled expertise in helping organizations plan, build, operate, and optimize world-class digital infrastructure. With over 2,000 projects completed globally to date, Uptime Institute has paved new ground in the exploration and implementation of programs that help organizations advance the detection and mitigation of ICT operational risk. In addition, our programs have a long history of identifying best practices for optimizing energy and other- resource consumption within resilient, reliable ICT infrastructure.

    About the role:

    We are now looking for a Senior Sustainability Consultant to deliver sustainability projects in the IMEA region – to be based in Riyadh or Dubai with the ability to travel domestically and internationally as needed.

    The successful candidate, working in conjunction with our existing experts, our Vice President of Sustainability Program Management, and CTO will be responsible for:

    • Delivering Uptime Institute’s Sustainability Assessment (currently in beta testing) on-site at client locations.
    • Assisting clients in developing their digital infrastructure sustainability and strategy plans by delivering Uptime’s Sustainability Strategy Gap Analysis (SSGA).
    • Developing and delivering custom sustainability advisory solutions to meet unique client needs as they arise.
    • Support regional sales managers in business development meetings and by presenting at conferences.

    Experience

    This is an important role aimed at improving our clients’ IT Estate's sustainability programs across facility operations and management, IT operations and infrastructure, and cross cutting areas such as greenhouse gas emissions and water usage. An understanding of infrastructure engineering/application engineering expertise is essential. The candidate should also have a working knowledge of IT equipment and systems; improving the efficiency and productivity of the IT infrastructure and systems will be a critical part of any sustainability strategy. Uptime is looking for individuals with 5+ years of experience with data center operations, design, or management, with a focus on driving sustainability-related projects and programs.

    The successful candidate will have exposure to developing and implementing sustainability programs in global organizations, with robust knowledge of technology, architectures, and related tools. Prior business experience with sustainability programs with a specific focus on ICT is required.

    • The role holder will have detailed working knowledge of sustainability policies, trends, and regulations emerging in the IMEA region.
    • The role holder will have a deep understanding of greenhouse gas accounting, sustainability disclosure frameworks, circular economy practices, and other common standards, frameworks, and metrics used to collect and report on sustainability programs for data centers.
    • The role holder will possess first-hand knowledge of the Enterprise’s typical IT/ infrastructure estates and will have demonstrable experience working with IT management to successfully create and grow sustainability frameworks and capabilities within these organizations.
    • The role holder will have specific experience in managing and or delivering sustainability-related projects with the enterprise or service provider sector in IMEA and around the world
    • 5+ years of experience developing and delivering professional services in the data center industry.
    • The role holder will be passionate about helping the global ICT sector to reduce its environmental impact and act as a good corporate citizen.
    • Experience interacting with regional regulatory or governmental agencies' current and emerging regulatory requirements in IMEA, and the rest of the world is a plus.

    Skills

    • Strong technology and/or ICT experience obtained via a career in industry or another consultancy. This includes a strong understanding of typical data center electrical and mechanical systems.
    • Fluent in verbal and written English and Arabic
    • Bachelors degree in engineering, science, and/or business.
    • Knowledge of the latest data center infrastructure technology trends, and an appreciation of the opportunities and risks they present.
    • Demonstrated ability to build effective relationships with multiple stakeholders across IT, facilities, sustainability, and compliance functions.
    • Ability to think creatively, generate innovative ideas, question the status quo at our clients’ operations, and deliver effectively against challenging objectives
    • Utilize analytical skills to identify and challenge perceived or actual conflicts between operational resilience and sustainability initiatives.
    • Self-motivated and takes initiative to ensure our clients’ needs are met while ensuring high-quality deliverables.
    • The ability to deliver bespoke and innovative approaches to make sure that our strategic legacy programs continue to evolve, maintaining our reputation as the leading expert on data center resiliency and reliability while adding a sustainability focus to our offerings.
    • First-hand experience working in an operational role, and demonstrating knowledge of relevant legislation and regulations affecting sustainability
    • Excellent oral and written communication skills
    • Strong interpersonal and leadership skills
    • Ability to work iteratively, delivering quickly and frequently to produce high-quality documents and outputs that require little to no rework.

    If you are interested, please email a cover letter and resume to: [email protected].

     

  • UK Technical Consultant - London, England

    Title: UK Technical Consultant

    Reports to: Director técnico regional
    Ubicación: Londres, Inglaterra

    Resumen

    Uptime Institute is an unbiased advisory organization focused on improving the performance, efficiency, and reliability of business-critical infrastructure through innovation, collaboration, and independent certifications. For over 30 years, the company has established industry-leading benchmarks for data center performance, resilience, sustainability, and efficiency, which provide customers assurance that their digital infrastructure can perform across a wide array of operating conditions at a level consistent with their individual business needs. Uptime Institute presta servicios a todos los accionistas responsables de la disponibilidad de los servicios de TI mediante estándares, capacitación, red de pares, consultoría y programas de premios líderes en la industria para organizaciones empresariales, operadores externos, fabricantes y proveedores. Offerings include the organization’s Tier Standard and Certifications, Management & Operations reviews, and awards, SCIRA-FSI financial sector risk assessment, and a broad range of additional risk management, as well as performance, availability, and sustainability offerings. Uptime also operates a Global Network of member companies, and our Uptime Education has taught thousands of data center training courses around the world, graduating over ninety thousand students in over one hundred countries.

    Uptime Institute, the Global Digital Infrastructure Authority® is headquartered in New York, NY, with main offices in London, São Paulo, Dubai, Riyadh, Singapore, and Taipei.

    About the Role:

    Reporting to the Regional Technical Director of the region while performing all consulting & technical responsibilities within the guidelines and standards defined by the Chief Technical Officer, the Technical Consultant role will be to deliver a variety of consulting & Certification services globally: conducting reviews of data center designs, documentation, and on-site testing of built environments to determine compliance with owner’s stated Tier functionality objectives and long-term operations goals in accordance with Tier Standard: Topology. Conduct on-site reviews of data center facility management processes and procedures against the Tier Standard: Operational Sustainability requirements. Develop narrative-based reports, memos, or other deliverables that, in a clear, concise, and accurate fashion, document both shortcomings and solutions to achieving owner’s expected outcomes. Meet with data center teams, as required, to discuss findings and recommendations regarding all critical subsystems and their operation.

    Evaluate the following data center subsystems:

    • Utility Power
    • Engine-Generator Plant
    • Eje central de potencia
    • UPS Systems
    • Battery Systems
    • Distribución de energía crítica
    • Cooling Plant
    • Computer Room Cooling
    • Fire Suppression
    • Physical Security
    • Loadbanks
    • Mechanical and Electrical Control systems
    • Lightning Protection
    • Grounding
    • Fuel Storage and Distribution
    • Fire Detection

    Evaluate the following data center management processes:

    • Personal
    • Mantenimiento
    • Capacitación
    • Life Cycle Planning
    • Financial Management
    • Space, Power and Cooling

    As a member of the team, duties will also include supporting other team members in the delivery of assessments against the Uptime Institute Standards and assessment frameworks. The Consultant will assist in developing narrative-based reports, memos, or other deliverables that, in a clear, concise, and accurate fashion, document both shortcomings and solutions to achieving owner’s expected outcomes, meeting with data center teams, as required, to discuss findings and recommendations.

    Work location is flexible.

    In order to be successful in this position, Uptime Institute Professional Services seeks the following credentials and experience:

    Required

    • 5 – 10 years of experience in the design and construction of a data center facility infrastructure with specific experience in the systems delineated above
    • Must be able to apply bottom-up approach in generating and analyzing complete data center design starting from IT load and number racks to;
      • Calculating white space area, UPS rooms, Power rooms, mechanical rooms, specialty spaces, generator rooms, equipment yards etc.
      • Analyze and interpret bottom-up power calculations including critical IT loads, critical mechanical loads and non-critical building loads
      • Analyze and interpret cooling load calculations for critical IT rooms, communication rooms, UPS rooms, Electrical rooms, mechanical rooms, control rooms and other non-critical areas
      • Analyze and interpret selection and sizing of capacity components including engine generators, chillers, pumps, CRAH units, CRAC units, Fan wall units, VRF units, UPS, DC rectifiers, DRUPS etc.
      • Analyze and interpret electrical engineering drawing packages (e.g. single line diagrams, plan-view layouts, panel schedules, etc.)
      • Analyze and interpret mechanical engineering drawing packages (e.g. single line diagrams, plan view layouts, equipment schedules, etc.)
      • Review and understand control schematics for engine generators, chiller plants, BMS systems and DCIM
    • Experience in the startup and Commissioning of data center infrastructure
    • A motivation to learn detailed aspects of data center
    • A willingness to learn and apply the Uptime Institute Tier Classification System concepts.
    • Acceptance of domestic and international travel requirements up to 40%
    • Ability and motivation to work remotely.
    • Excellent written and verbal communication skills
    • Advanced communication skills to directly engage at various management levels within client organization.
    • Adopt Uptime Institute methods and procedures in delivering services.
    • Fluency in English – written and spoken.

    Desired

    • Experience in certifying data centers with Uptime Institute for TCDD, TCCF, M&O and TCOS
    • Ability to critically analyze data center design and propose value engineering in aspects of design, operations and sustainability
    • Experience is advising optimization is CAPEX, OPEX and PUE
    • Experience in operating, or managing, a data center’s facility infrastructure with specific experience in the processes delineated above
    • Experience with developing/justifying staffing and budget requirements.
    • Familiarity with the training programs required for data center personnel.
    • Experienced is evaluating third party contracts and SLA
    • Engineering degree (mechanical, electrical, civil, industrial, facilities)
    • Post-graduate degree
    • Proven experience in delivering high reliability and high efficiency solutions.
  • Vice President Sales – North America

    Title: Vice President Sales – North America

    Reports to: Chief Business Officer
    Ubicación: US based, remote

    Resumen

    Uptime Institute is an unbiased advisory organization focused on improving the performance, efficiency, and reliability of business-critical infrastructure through innovation, collaboration, and independent certifications. For over 30 years, the company has established industry-leading benchmarks for data center performance, resilience, sustainability, and efficiency, which provide customers assurance that their digital infrastructure can perform across a wide array of operating conditions at a level consistent with their individual business needs. Uptime Institute presta servicios a todos los accionistas responsables de la disponibilidad de los servicios de TI mediante estándares, capacitación, red de pares, consultoría y programas de premios líderes en la industria para organizaciones empresariales, operadores externos, fabricantes y proveedores. Offerings include the organization’s Tier Standard and Certifications, Management & Operations reviews, and awards, SCIRA-FSI financial sector risk assessment, and a broad range of additional risk management, as well as performance, availability, and sustainability offerings. Uptime also operates a Global Network of member companies, and our Uptime Education has taught thousands of data center training courses around the world, graduating over ninety thousand students in over one hundred countries.

    Uptime Institute, the Global Digital Infrastructure Authority is headquartered in New York, NY, with main offices in London, São Paulo, Dubai, Riyadh, Singapore, and Taipei.

    The VP Sales North America is responsible for driving all commercial aspects of Uptime Institute market penetration and service delivery across the America and Canada.

    The primary focus is the Uptime Institute Professional Services offerings, including but not limited to:

    • Tier Certification of Design Documents, Constructed Facility, Operational Sustainability and accompanying preliminary/preparatory services.
    • Education Courses and Portfolio Training.
    • Facility Management Advisory and Data Center Portfolio Management
    • IT & IT Infrastructure Advisory.
    • Sustainability Advisory & Custom Consulting.
    • Sustainability Strategy Gap Analysis (SSGA).
    • Standardized, Comprehensive Infrastructure Sustainability Assessment (SCISA).
    • Data Center Custom Consulting.
    • Management & Operations Stamp of Approval.
    • Data Center Risk Assessment.
    • Site Infrastructure Assessment.

    In addition, VP Sales North America is responsible for driving and promoting all other services either existing or to be developed.

    This includes growing the Uptime Membership Network in the North America region, in conjunction with the Regional and Global Network Directors is also part of the role of the VP Sales North America.

    The principal objective is to increase, on an ongoing basis, Uptime Institute consulting and certification revenue in North America, but also to participate in appropriate product/service development, construct and execute a market strategy, and to ensure that services are delivered in a manner consistent with Uptime’s goals.

    This position will be based in the United States and will report directly to Chief Business Officer, based in Dubai.

    This position involves close coordination and collaboration with the following individuals or groups: CTO; Marketing; Content & Publications; Business Support Services; Project Management; and Events. All service delivery protocols are overseen centrally, so this position will be responsible for ensuring adherence among consultants, as well as ongoing reporting to technology and project management stakeholders.

    The primary responsibilities will include, but are not limited to the following:

    • Drive increased revenue generation associated with Uptime Institute Professional Services offerings.
    • Manage the Sales team in the North America region.
    • Manage the capture and assignation of incoming leads and ongoing industry outreach, including education of the industry regarding these offerings and the IP upon which they are based.
    • Directly develop new leads, opportunities, and relationships
    • Directly manage maturing strategic-level/high-value leads, supporting scope and price negotiation culminating in a proposal, and initiating the contract phase.
      • Continue to serve, and/or transition, existing Strategic Accounts that are not centralized in Europe.
    • Maintain timely and accurate revenue and account management information and tracking through Uptime Institute’s CRM (Salesforce) and provide regular forecasting and other reporting to senior management.
    • Support, directly and on a sustained basis, the Marketing Group’s development of a short- and long-term marketing strategy for Europe and support its execution.
    • Travel in support of Uptime Institute events and on-site business development efforts domestically (and internationally on a selective basis).
    • Directly support service delivery, for and beyond Strategic Accounts, as circumstances warrant.

     

 


LIMITACIONES DE LOS PREMIOS DE TI EFICIENTE DE UPTIME INSTITUTE

Se aplican los siguientes términos y límites a cualquier servicio o compromiso específico para o con el objetivo de obtener un Premio “Activated” o “Stamp of Approval” de Uptime Institute. Cualquier contrato, orden de compra o autorización de trabajo basados en esta propuesta están sujetos a las limitaciones establecidas a continuación.

Todos los Premios de TI Eficiente de Uptime Institute (UIEIT) serán válidos por un año para Activated y dos años para Stamp of Approval. El Premio Activated de UIEIT reflejará un compromiso con los principios de la evaluación y será necesario reevaluarlo al cabo de 1 año. El Premio Stamp of Approval de UIEIT reflejará el diseño, las operaciones y el liderazgo examinados durante la visita al sitio y en las revisiones internas, y se concede a un centro de datos específico. En caso de que un galardonado intente solicitar un Premio de UIEIT para un programa previo o futuro u otro centro de datos, se podrá revocar el Premio, a total discreción de Uptime Institute. Además, si las condiciones que dieron lugar al Premio de UIEIT ya no existen o han variado notablemente con respecto a los criterios de UIEIT, entonces Uptime Institute se reserva el derecho a retirar o anular cualquier Premio de su propio sitio web u otra ubicación pública.

Debido a la naturaleza limitada de los servicios provistos, con respecto al diseño, las operaciones y el liderazgo del sitio examinados, Uptime Institute Professional Services renuncia expresamente a todas las garantías, expresas o implícitas, estatutarias o de otra índole, incluso pero sin limitación, a cualquier garantía implícita de aptitud para un fin particular o comercialización. Uptime Institute Professional Services ofrece recomendaciones y previsiones de ahorros, pero no garantiza ahorros reales ni acepta responsabilidad alguna por cualquier impacto no intencionado que pueda provocar la implementación de tales recomendaciones. Asimismo, Uptime Institute Professional Services no representa ni garantiza que su sitio no sufrirá interrupciones o no presentará fallas, errores, omisiones o pérdidas.

En ningún caso, Uptime Institute Professional Services será responsable de daños indirectos, pecuniarios, incidentales, punitivos, emergentes o de lucro cesante, aunque hubieran avisado sobre dichos daños causados por o relacionados con los servicios provistos conforme con el premio del sitio o por el cumplimiento o incumplimiento de allí resultantes, y la responsabilidad de Uptime Institute Professional Services no superará el importe total pagado a Uptime Institute Professional Services por el cliente en concepto de los servicios profesionales prestados de conformidad con este acuerdo.

El cliente deberá indemnizar, mantener indemne y defender a Uptime Institute Professional Services ante cualquier tipo de reclamo, obligación, pérdida, costo, daño o gasto (inclusive honorarios y costas legales razonables) que pueda surgir de la operación o posterior venta, transferencia u otra disposición del sitio, la instalación o los bienes del cliente que sean objeto de los servicios profesionales, incluso, pero sin limitación, los reclamos realizados por los clientes y los proveedores del cliente y compradores de acciones o bienes del cliente.

El acuerdo y su documentación, incluso todos los aspectos del premio, se proporcionan al cliente y son únicamente para su beneficio.  

Todos los premios de Uptime Institute llevan la marca comercial de Uptime Institute. Cualquier intento de cambiar la forma, el color o el contenido podría generar la revocación por parte de Uptime Institute, a su propia discreción.


Memorando de entendimiento

 

1 de junio de 2018


Términos de uso de Propiedad Intelectual del Programa Tier de Uptime Institute (Institute) conocido como:

  • Tier Standard de Infraestructura del Sitio para Centros de Datos: Topology
  • Serie de documentos técnicos del Accredited Tier Designer (incluido)
  • Tier Standard de Infraestructura del Sitio para Centros de Datos: Operational Sustainability
  • Mapa de ubicación de riesgo de desastres naturales

El objetivo de este memorándum de entendimiento (Memorandum of Understanding, MOU) es establecer términos de uso respecto del material del Programa Tier de Uptime Institute protegido por la ley de derechos de autor, incluyendo las publicaciones detalladas anteriormente. Uptime Institute proporciona este MOU para permitir el acceso adecuado al material de referencia del programa Tier.

Durante los últimos 20 años, Uptime Institute ha revisado cientos de diseños “autocertificados” y entornos construidos para el cumplimiento de las clasificaciones Tier según lo establece el Tier Standard de Uptime Institute: Topología. Solo algunos de estos diseños e instalaciones cumplen el criterio Tier deseado en la evaluación inicial. (En algunos casos y de manera drástica, el objetivo no se alcanzó). La magnitud y frecuencia de tales reclamos de cumplimiento falsos, que surgen de autoevaluaciones y tergiversaciones, degradan el valor de las calificaciones Tiers de Uptime Institute en la industria, en especial para aquellos diseños y entornos construidos que recibieron la Certificación de Uptime Institute.

Como resultado, Uptime Institute busca: a) asegurar que la certificación Tier y la Operational Sustainability se mantengan como punto de referencia útil para la industria y b) proteger el valor que reciben sus clientes de las evaluaciones formales de Uptime Institute y la Certificación, tomando acciones adecuadas para proteger la propiedad intelectual inherente a su material del programa Tier, contra la malversación y la violación de los derechos de autor.

Uptime Institute es el único proveedor de Tiers, la consultoría de Operational Sustainability y las certificaciones. Solo los diseños e instalaciones nombrados en la lista del sitio web de Uptime Institute tienen la Certificación Tier de Uptime Institute. Todos los restantes que proclaman contar con una certificación Tier específica se consideran “autocertificados” y deben ser tomados con extrema precaución.

Como parte integral del programa Tier en expansión, Uptime Institute continuará informando sus términos de uso y brindará herramientas adicionales para todas las perspectivas de la comunidad de centros de datos. En 2009, el Programa Tier anunció la creación del curso Accredited Tier Designer, un plan de estudios con reconocimiento profesional para Ingenieros Profesionales titulados (PE o equivalente internacional). A comienzos del cuarto trimestre, también se ofrecerá el plan de estudios y el reconocimiento profesional del Accredited Tier Specialist, su compañero de trabajo, ideado para propietarios, operadores, arquitectos, administradores de proyectos y consultores de centros de datos. 2010. Asimismo, Uptime Institute ha lanzado una Iniciativa de cumplimiento de Tier para considerar directamente: a) violaciones al material protegido por derechos de autor del programa Tiers y b) tergiversaciones de la funcionalidad Tier en un sitio específico. La Iniciativa de cumplimiento de Tier comienza en respuesta directa a las solicitudes de acción de Uptime Institute por parte de miembros del Network y clientes de Certificación Tier.

Las publicaciones de Uptime Institute están protegidas por la ley internacional de derechos de autor. Se deben solicitar permisos por escrito a Uptime Institute en caso de que se desee copiar la totalidad o una parte del material escrito de Uptime Institute para fines que no sean el uso personal. Los derechos de autor de Uptime Institute se extienden a todos los medios (papel, electrónico y contenido de videos) e incluye el uso en otras publicaciones, distribución interna en la empresa, sitios web de la empresa y folletos para seminarios y cursos. Asimismo, Uptime Institute exige que se solicite un permiso formal para la volver a publicar los materiales del programa Tier. Solicite permiso formal en https://www.uptimeinstitute.com/publication-usage. (Uptime Institute prefiere que se utilicen enlaces url o documentos adjuntos para evitar confusiones y asegurarse el acceso al material correcto).

Al hacer clic en la opción “Acepto”, acepto los requisitos de “uso y distribución” expuestos anteriormente en este documento y podré descargar los materiales del programa Tier de Uptime Institute en su totalidad. Además, acuso recibo de este MOU fechado el 1.º de junio de 2018, y entiendo que los derechos de autor de la documentación antes mencionada pertenecen a Uptime Institute. Acepto que solo Uptime Institute tiene permitido utilizar este contenido y tiene el criterio de realizar evaluaciones y revisiones de la Certificación Tier Standard (Topología y Operational Sustainability), y que solo los sitios enumerados en el sitio web de Uptime Institute (que se muestran a continuación) pueden decir que tienen Certificaciones Tier o de Operational Sustainability. Entiendo que esta aceptación no me otorga el derecho de alterar ni citar fragmentos de ninguna documentación sin aprobación explícita por escrito de Uptime Institute. También acepto incluir el párrafo siguiente en su totalidad sin cambios ni sustituciones de ningún tipo en todas las obras que hagan referencia al uso de Tier Standard: Topología o Tier Standard: Operational Sustainability. Esto incluye cualquier instalación o sitio informático que haga referencia al uso de “Tier Standard” en sitios web públicos y en materiales promocionales o de capacitación.

“Este centro de datos ha sido diseñado según el Tier Standard: especificación de topología, Especificación de Topología, con fecha de enero de 2018, que se encuentra en https://uptimeinstitute.com/tier-certification. La aparición del logotipo de “Tier” o de cualquier referencia verbal o escrita al uso de “Tier Standard”, “Tier”, “Tier I”, “Tier II”, “Tier III y “Tier IV” no indica ninguna forma de certificación por parte de Uptime Institute”.


For any service or engagement specific to, or in pursuit of, Uptime Institute Certifications, Stamps, Awards, Seals and all other service designations, the following terms and limitations apply. Any contract, purchase order, or work authorization based upon this designation is subject to the limitations set forth below.

Uptime Institute TIER-Ready will have validity period of 1 year per contracted renewal terms. Uptime Institute TIER-Ready shall reflect the pre-fabricated (prefab) or pre-designed data center solution reviewed and is awarded to a specific solution. Should an awardee attempt to apply an Uptime Institute TIER-Ready to previous or future prefab/pre-designed data center, data center(s), computer room(s), or equipment, will result in potential revocation of award, at Uptime Institute's discretion.

Due to the limited nature of the services provided, with regard to the reviewed prefab/pre-designed data center solution, Uptime Institute Professional Services expressly disclaims all warranties, express or implied, statutory of otherwise, including, without limitation, any implied warranties of fitness for a particular purpose or merchantability. Further, Uptime Institute Professional Services does not represent or warrant that your design or site will be uninterrupted or without failures, errors, omissions or losses.

In no event shall Uptime Institute Professional Services be liable for any indirect, special, incidental, punitive, or consequential damages or lost profits, even if it has been advised of such damage, arising out of, or related to, the services provided pursuant to this award or the performance or breach thereof and Uptime Institute Professional Services’ liability shall not exceed the total amount paid to Uptime Institute Professional Services by the Client for professional services under this engagement.

El cliente deberá indemnizar, mantener indemne y defender a Uptime Institute Professional Services ante cualquier tipo de reclamo, obligación, pérdida, costo, daño o gasto (inclusive honorarios y costas legales razonables) que pueda surgir de la operación o posterior venta, transferencia u otra disposición del sitio, la instalación o los bienes del cliente que sean objeto de los servicios profesionales, incluso, pero sin limitación, los reclamos realizados por los clientes y los proveedores del cliente y compradores de acciones o bienes del cliente.

El acuerdo y su documentación, incluso todos los aspectos del premio, se proporcionan al cliente y son únicamente para su beneficio. 

Todos los premios de Uptime Institute llevan la marca comercial de Uptime Institute. Cualquier intento de cambiar la forma, el color o el contenido podría generar la revocación por parte de Uptime Institute, a su propia discreción.

Uptime Institute reserves the right to revoke the TIER-Ready designation and all rights and privileges therein, if Client directly or indirectly promotes this as an alternative to Tier Certification or fails to comply with any program requirements, including but not limited to, sharing of end client contact information to solicit for Tier Certification.

Términos de uso

Términos de uso para los sitios web de Uptime Institute

Política de privacidad: Uptime Institute respeta la privacidad de sus usuarios. Consulte la Política de privacidad de Uptime Institute, que explica cómo recopilamos, usamos y divulgamos información relacionada con su privacidad.

¡BIENVENIDO AL SITIO WEB UPTIMEINSTITUTE.COM! LE ANIMAMOS A QUE APROVECHE EL CONTENIDO Y LAS CARACTERÍSTICAS DISPONIBLES EN UPTIMEINSTITUTE.COM Y TODOS LOS SITIOS WEB DE UPTIME INSTITUTE (EL "SITIO WEB").

LEA ATENTAMENTE ESTAS CONDICIONES DE USO NO NEGOCIABLES ANTES DE USAR EL SITIO WEB. AL CONTINUAR USANDO EL SITIO WEB, USTED (EL "USUARIO") ACEPTA QUEDAR OBLIGADO POR ESTAS CONDICIONES DE USO.
Si compra algún producto o servicio de Uptime Institute ("Servicios"), las condiciones de uso para esos Servicios se establecerán en un contrato entre usted y Uptime Institute. Estas condiciones de uso no cambiarán ni limitarán en modo alguno sus derechos y obligaciones en virtud de su contrato con Uptime Institute.

Si todavía no ha comprado Servicios de Uptime Institute o aún no es cliente de Uptime Institute, le animamos a que se contacte con nosotros para obtener más información acerca de los beneficios y el valor que Uptime Institute le puede ofrecer a su organización.

Acceso a las áreas protegidas con contraseña/seguras:

El acceso a áreas seguras y/o protegidas con contraseña del Sitio web y su uso están limitados a los usuarios autorizados solamente. Los individuos no autorizados que intenten acceder a estas áreas del Sitio web pueden quedar sujetos a acciones legales.

Contenido del Sitio Web y derechos de autor:

Este Sitio web es propiedad de Uptime Institute y está protegido por las leyes y convenciones internacionales y de Estados Unidos sobre derechos de autor. Uptime Institute otorga al Usuario el derecho de acceder y utilizar el Sitio Web, siempre que dicho uso sea para fines de información interna, y el Usuario no altere, copie, difunda, redistribuya ni republique ningún contenido o característica de este Sitio Web. El usuario reconoce que el acceso y uso de este Sitio web están sujetos a estos términos de uso y que cualquier acceso o uso extendido debe ser aprobado por escrito por Uptime Institute.

Cambios o actualizaciones del Sitio web:

Uptime Institute se reserva el derecho de cambiar, actualizar o suspender cualquier aspecto de este Sitio web en cualquier momento y sin previo aviso. Su uso continuo de este Sitio web luego de cualquiera de dichos cambios constituye su acuerdo con estos términos de uso, según su modificación.

Exclusión de Garantías:

Uptime Institute no otorga garantías, explícitas ni implícitas, incluidas, entre otras, las de comerciabilidad y adecuación para un objetivo en particular, con respecto a este Sitio web. Si bien Uptime Institute toma medidas razonables para examinar este Sitio web, Uptime Institute no puede garantizar que esté libre de infecciones ni disponible en un momento o ubicación en particular.

Precisión de la Información:

Si bien la información que se encuentra en este Sitio web se obtuvo de fuentes consideradas fiables, Uptime Institute excluye todas las garantías relacionadas con la precisión, completitud o adecuación de dicha información. El Usuario asume toda la responsabilidad del uso que haga de este Sito web para obtener los resultados previstos.

Enlaces de terceros:

Este Sitio web puede contener enlaces a otros sitios web de terceros, que se proporcionan como recursos adicionales para la conveniencia de los Usuarios. Uptime Institute no avala, patrocina ni acepta ninguna responsabilidad por estos sitios web de terceros, y el Usuario acepta dirigir cualquier duda relacionada con estos sitios web de terceros al administrador de sitio web que corresponda.

Limitación de Responsabilidad:

Uptime Institute no será responsable de: (a) daños de cualquier tipo, incluidos, entre otros, cualquier daño directo, incidental o resultante (incluidos, entre otros, daños por ganancias perdidas, interrupción de la actividad comercial y pérdida de programas o información) del uso o de la incapacidad de usar este Sitio web, o cualquier información brindada en este Sitio web o (b) de cualquier reclamación por errores, omisiones u otras imprecisiones en la información que se brinda en este Sitio web.

Terminación:

Al acceder y usar este Sitio web, el Usuario acepta cumplir con todas las leyes aplicables y no tomar ninguna medida que pueda comprometer la seguridad o la viabilidad de este Sitio web. Uptime Institute puede finalizar el acceso del Usuario a este Sitio web en cualquier momento y por cualquier motivo. Los términos a continuación con respecto a la Exclusión de Garantía, la Precisión de la Información, la Indemnización y los Derechos de Terceros conservarán su efectividad luego de la finalización.

Indemnización:

El Usuario acepta indemnizar, defender y librar de responsabilidad a Uptime Institute, sus filiales, concedentes y sus respectivos oficiales, directores, empleados y agentes por todas las pérdidas, gastos, daños y costos, incluidos los honorarios razonables de abogados, que se originen por el uso o mal uso de este Sitio web por parte del Usuario.

Derechos de Terceros:

Los términos a continuación con respecto a la Exclusión de Garantía, la Limitación de Responsabilidad y la Indemnización son para el beneficio de Uptime Institute, sus concedentes, empleados y agentes, cada uno de los cuales tendrá el derecho de hacer valer y hacer cumplir esos términos contra un Usuario.

Disposiciones Generales:

Se considera nula toda disposición en cualquier comunicación por escrito recibida por Uptime Institute en relación con este Sitio web, que se contradiga con, o que se sume a, estos términos de uso. Si el tribunal de una jurisdicción competente determina que alguno de los términos a continuación es inválido, todos los demás términos seguirán en plena vigencia.

Ley Vigente:

Estos términos de uso y la resolución de cualquier disputa originada en virtud del presente documento se regirán e interpretarán de acuerdo con las leyes del estado de Nueva York, independientemente de sus conflictos de legislación. El Usuario cumplirá con la jurisdicción de los tribunales del estado de Nueva York.

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